Terms of Use

Last updated: 10/30/2026

These Terms of Use (“Terms”) govern your use of the Team Sync Up website at https://teamsyncup.com (the “Website”) and the Team Sync Up mobile application (the “App”) (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy explains how we collect and use information and is part of these Terms.

1. Accounts and Eligibility

• You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account.
• The Service is used by youth sports leagues and their teams, and by teams that sign up independently outside of a league. These Terms apply the same way in both cases.
• Children's accounts. Players who are minors may have their own accounts. A child's account must be created by, or with the consent of, a parent or legal guardian, and for children under 13 we require verifiable parent/guardian consent consistent with the Children's Online Privacy Protection Act (COPPA). Parents/guardians are responsible for their child's account and use of the Service, and may contact us at any time to review, update, or delete their child's account and information.
• Information about minor players should only be provided by the player (through their own account), a parent/guardian, a coach, or an authorized team or league representative.
• We may suspend or terminate accounts that violate these Terms.

2. User-Generated Content and Zero-Tolerance Policy

The Service lets you post and share content, including messages, photos, files, audio recordings, song clips, announcement text, pronunciation spellings, generated announcements, and other materials (“User Content”). We have zero tolerance for objectionable content and abusive behavior. You agree not to post or share User Content that:

• Harasses, bullies, threatens, or intimidates any person.
• Contains hate speech or attacks a person or group based on race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or any other protected characteristic.
• Is sexually explicit, pornographic, or sexualizes minors in any way.
• Depicts, promotes, or threatens violence.
• Is defamatory, fraudulent, or deliberately misleading.
• Constitutes spam, scams, or unauthorized advertising.
• Violates any law or the rights of any third party (including privacy and intellectual-property rights).

You are solely responsible for the User Content you post. We do not endorse User Content and are not responsible for it, but we reserve the right to remove any User Content at any time.

3. Moderation, Reporting, and Enforcement

• Filtering: the Service automatically screens messages for objectionable content; screened content may be hidden pending review.
• Reporting: you can report any message in the App (long-press a message → Report). Reported content is hidden from you immediately.
• Timely review: moderators review reports and act on objectionable content within 24 hours, including removing content and ejecting or banning the responsible user.
• Blocking: you can block any user in the App (long-press a message → Block, or from a conversation's member list). You will no longer see their messages and they cannot start direct chats with you. Manage blocks under Settings → Blocked Users.
• Enforcement: violations of the zero-tolerance policy may result in content removal, removal from conversations, suspension, or permanent termination of your account, at our sole discretion and without prior notice.

To report abuse or objectionable content outside the App, contact us at support@m.teamsyncup.com.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with or disrupt the Service (including scraping, reverse engineering, or introducing malicious code).
• Impersonate any person or misrepresent your affiliation with a team, league, or organization.
• Collect or share information about minors except as the player yourself (through your own account), an authorized parent/guardian, a coach, or a team or league representative.

5. Your License to Us

You retain ownership of your User Content. By posting it, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and transmit that content as needed to operate and improve the Service (for example, delivering your message to its recipients or showing a team photo to your team).

For walk-up audio, this license is limited to providing, maintaining, and securing the requested audio features: processing announcement text, generating speech, storing selected clips and saved versions, trimming and converting uploaded audio, combining permitted recordings, and delivering previews and playback to authorized users. We may use service providers for these operations as described in our Privacy Policy. This license does not authorize training general-purpose AI models on your walk-up announcement text, recordings, or generated announcements. Rights in music, provided announcer voices, and other third-party material remain with their respective rights holders; these Terms do not give you ownership or exclusive rights in that material or guarantee copyright protection for AI output.

5.1 Walk-Up Music and Announcements

• Noncommercial team use. These features are intended for personal, recreational, and noncommercial youth or amateur team activities. Do not use them to provide a paid DJ service, sell audio, advertise a business, or otherwise exploit music or announcements for commercial advantage without our written permission and all required third-party permissions.
• Music rights remain your responsibility. You must have the rights needed for your particular use, including uploading, copying, trimming, sharing with your team, and playing music to an audience. A purchased file, streaming subscription, short clip, free event, or noncommercial purpose does not by itself establish these rights or an exemption from licensing. You and your organization are responsible for obtaining any required music and public-performance licenses. Team Sync Up does not grant rights in third-party music or represent that every game or venue qualifies for an exemption.
• Connected music services. Supported services may require a separate account, subscription, compatible device, and network connection. Their terms and playback restrictions continue to apply, including any limits stricter than these Terms. Do not extract protected subscription audio, bypass digital restrictions, or upload it as a file. A saved song selection does not transfer a subscription or music license to teammates.
• Sharing and broadcasts. Do not include music or recordings in livestreams, videos, exports, public downloads, or rebroadcasts unless you hold the rights for that use and the applicable provider permits it. Availability of an export or recording feature does not establish those rights. Public speaker playback can be heard by people outside your team.
• Names, recordings, and permission. Obtain permission to submit another person's voice or personal information and any required parent or legal guardian authorization for a minor. A team role, roster entry, or acceptance of these Terms is not a substitute for legally required consent. Do not upload unauthorized voice clones or use announcements to impersonate, deceive, harass, or imply a person's endorsement.
• Optional generated speech. We use speech-generation service providers, which may change over time. They process the text supplied for the requested announcement, including any name, pronunciation spelling, and optional number. Review and listen before saving or playing an announcement; generated speech can mispronounce names or contain errors. You can use your own authorized recording instead. Changing an announcer or selecting a new clip does not automatically delete older saved recordings.

Report unauthorized recordings, music, or use of a player's information to support@m.teamsyncup.com. We may restrict or remove audio or provider access when rights, consent, or account requirements are not met.

6. The Service

• The Service is provided “as is” and “as available,” without warranties of any kind, express or implied.
• We may add, change, or remove features at any time, and may suspend or discontinue the Service.
• Schedules, scores, statistics, and other data in the Service are entered by users and may contain errors; verify important details with your team or league.

7. Limitation of Liability

To the maximum extent permitted by law, Team Sync Up and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the claim (or $100 if you have not paid us).

8. Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time for violation of these Terms — including our zero-tolerance policy — or to protect the Service or its users. Sections 5–7 survive termination.

9. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and may ask you to re-accept in the App. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising out of these Terms or the Service will be resolved in the state or federal courts located in California, and you consent to their jurisdiction.

11. California Users

11.1 Content Removal for Minors

If you are a California resident under 18 and a registered user, you may request removal of content you posted to the Service. Email support@m.teamsyncup.com with the subject “California Minor Content Removal” and a description of the content, and we will remove it from public view or anonymize it. Please note that removal may not be complete or comprehensive — for example, content that someone else copied or reposted, or information we are required by law to retain.

11.2 Consumer Rights Notice (Cal. Civ. Code § 1789.3)

The Service is provided by Team Sync Up. If you have a question or complaint about the Service, contact us at support@m.teamsyncup.com. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

11.3 Privacy Rights

California residents may have additional rights over their personal information under the California Consumer Privacy Act (CCPA/CPRA), including the rights to know, delete, and correct. See our Privacy Policy for details and how to exercise them.

12. Contact Us

If you have questions about these Terms, contact us at:

• Email: support@m.teamsyncup.com